The SRX2
Wireless Headset with Bluetooth Component
for Vocollect, Inc. (Honeywell, Inc.)
Vocollect, Inc., a leading U.S. company specializing in voice-enabled workflow solutions for warehouses and distribution centers, provides integrated hardware and software systems to optimize operational efficiency.
In 2011, Vocollect launched a hardware renewal initiative and partnered with Altitude. Altitude first redesigned Vocollect’s terminal scanner, delivering results that exceeded expectations. Building on this success, Vocollect commissioned Altitude to redesign their wireless headset, aiming to apply the same design language established with the terminal scanner. This approach ensured visual and functional consistency across devices, reinforcing a unified product family.
Challenge: Identifying the most ergonomic solution within the constraints of pre-existing components.
Vocollect’s project objective was to refresh the design of their wireless headset while retaining previously developed internal components and adhering to the established design language used in their terminal scanner.
The core challenge for the design team was to deliver an ergonomic solution that would meet the needs of warehouse and distribution center workers—users who wear the headset continuously throughout their shifts and rely on comfort and usability for productivity.
Due to strict limitations—specifically, the inability to alter the internal component layout—concept exploration was highly constrained. Despite this, the design team engaged in an in-depth ergonomic investigation, both digitally and through hands-on studies, focusing on the anatomy of the human head and ear. The goal was to uncover universally applicable comfort factors and translate those insights into a refined, user-centric headset design.
Multiple design directions were explored, grounded in these ergonomic findings, to ensure the final product achieved both functional comfort and visual alignment with Vocollect’s product ecosystem.
“The SPX2”: Vocollect’s new voice-enabled solution family, designed with ergonomic comfort to support your daily work.
“The SPX2” was designed with a deeply considered ergonomic approach, even within the constraints of non-modifiable internal components.
The naturally curved arc shape of the headset frame follows the universal shape of the human head, allowing it to adapt comfortably to users—even during extended wear throughout the day. For an even better fit, users can adjust the headset frame and reposition the flexible, bendable microphone as needed.
The key design language inherited from the terminal scanner includes a rational overall look and feel combined with intuitive usability—and “The SPX2” stays true to this legacy. It expresses rationality through its inviting, purposefully curved surface forms, and expresses intuitiveness through thoughtful interaction points such as large buttons and a finger-grip detail on the replaceable battery.
“The SPX2” also reflects the color-trim strategy of the terminal scanner, featuring a blue body with black accents in frequently touched areas, enhancing visual consistency across the product family.
“The SPX2” brings together voice-enabled functionality and ergonomic design to reliably support users in demanding, day-to-day work environments.
Simple, comfortable, and intuitive usability to enhance
your daily work experience.
The key features of “the SRX2” are thoughtfully designed and precisely engineered to improve the daily workflow of warehouse and distribution center workers.
Each feature is delivered with simplicity, comfort, and intuitive usability—effectively elevating the user’s overall work experience.
Official Website: www.honeywellaidc.com
Design Team:
Joongoo Lee, Andre Minoli and Aaron Abroff (Industrial Design lead / Project Manager) at Altitude, Inc.
Design Credit:
Vocollect (Honeywell, Inc.)
Altitude, Inc.